EFFECTIVE DATE: JULY 26, 2017
What Types of User Information Does Perceptive Analytics Obtain?
Visitors to the Perceptive Analytics Website. If you are a visitor to the Perceptive Analytics website or a Perceptive Analytics client (“Client”) who registers or signs into the Perceptive Analytics website (including for purposes of obtaining a free consultation of Perceptive Analytics’ services), we may obtain the following types of information from you or concerning your computer or device (“Perceptive Analytics Client Information”), which may include information that can itself be used to identify and/or contact you (“Personally Identifiable Information”):
Website name and URL
Visitor site preferences
Perceptive Analytics may also receive certain information that may be provided by your browser or mobile device, including:
Operating system information
Mobile device information (e.g., device identifier, mobile operating system, etc.)
Time of visit
Time of last visit
Referring site, application, or service, including the relevant search queries that led you to Perceptive Analytics’ website and all data collected by Google Analytics and Clicktale.com
Visitors to the Perceptive Analytics Blog. If you wish to access certain functions within the Perceptive Analytics Blog, such as posting comments or registering for webinars, we may ask you to provide information, including:
How did you get to know about our services
Client User Data is stored on Perceptive Analytics’ web servers and databases (including those hosted on third party servers on behalf of Perceptive Analytics) for use in performing analysis and producing reports for the applicable Perceptive Analytics Client.
Perceptive Analytics may collect certain information about a Client’s visitor’s computer that may be provided by the visitor’s browser. This includes browser information, operating system information, mobile device information, IP address, time of visit, and the referring site, application, or service.
How Do We Use This Information?
Visitors to the Perceptive Analytics Website. We use the Perceptive Analytics Client Information, including Personally Identifiable Information, to register your account, fulfill your requests, understand how you are engaging with Perceptive Analytics, communicate with you, determine if you are satisfied with the Service, process billing for Perceptive Analytics Services, and personalize your experience on the Perceptive Analytics website and with the Perceptive Analytics Service.
We may also use Perceptive Analytics User Information to facilitate the delivery of content, or to communicate with you about new or existing products and services or special offers. For more information on opting out of these communications, please see the section on “User Privacy Controls” below.
Visitors to the Perceptive Analytics Blog. We may use the information you voluntarily provide when visiting the Perceptive Analytics blog to send you e-mail communications, such as information on upcoming webinars, and to understand how you are engaging with and perceive Perceptive Analytics’ Services.
Perceptive Analytics’ Clients’ Data. Except as described in the “Disclosure of Information to Third Parties” section below, Perceptive Analytics never sells or shares any Client User Data with individuals or companies other than the specific Client whose website transmitted the Client User Data to Perceptive Analytics.
Please note that if you set your browser to reject cookies, some features of the websites you visit may be unavailable. For more information on how to reject cookies, see your browser’s instructions on changing your cookie settings. Additionally, please note that rejecting cookies may also prevent you from opting out of our Service because that involves placing an opt-out cookie in your browser.
Web Beacons. Perceptive Analytics may also collect certain information using Web Beacons. “Web Beacons” are electronic images that may be used on Perceptive Analytics’ Website, in Perceptive Analytics’ Service, or in our email communications. They are used, for example, to count website visits or to tell if an email has been opened and acted upon.
Disclosure and Transfer of Information to Third Parties
Service Providers. Information, including Perceptive Analytics Client Information, Client User Data, and any Personally Identifiable Information contained therein, may be shared with certain third-party companies and individuals that help facilitate technical and administrative aspects of the Perceptive Analytics Service (e.g., credit card processing), or perform functions related to the administration of Perceptive Analytics (e.g. hosting services). These third parties perform tasks on our behalf and are contractually obligated not to disclose or use Perceptive Analytics User Information or Client User Data for any other purpose, and to employ adequate security measures to prevent unauthorized access to such data. However, Perceptive Analytics is not responsible in the event that Personally Identifiable Information is disclosed as a result of a breach or security lapse by any such third party.
Change of Control. If Perceptive Analytics, or substantially all of its assets, is acquired by another company or successor entity, Perceptive Analytics Client Information and/or Client User Data will be one of the assets transferred or acquired by the purchaser or successor. You acknowledge that such transfers may occur, and that any purchaser of or successor to Perceptive Analytics or its assets may continue to collect, use and disclose your information acquired prior to such transfer or acquisition as set forth in this policy.
User Privacy Controls and Do Not Track Signals
Clients and Visitors to the Perceptive Analytics Website. Perceptive Analytics offers several ways for you to review and update account information that is obtained and stored by Perceptive Analytics, or to change your Perceptive Analytics communication preferences:
You may unsubscribe to any of our e-mail or direct message communications regarding updates or products by following the unsubscribe instructions in the body of any message.
You may contact us at firstname.lastname@example.org.
We may contact you by e-mail or other equivalent electronic communications if you access Perceptive Analytics products or services. By registering or using Perceptive Analytics Services, you specifically consent to the receipt of these e-mail or text message communications. If you do not want to receive emails or other communications from us, please follow the unsubscribe instructions in the body of such communications or notify us by email at email@example.com.
How We Protect Your Personal Information
Perceptive Analytics has implemented reasonable security mechanisms to protect Perceptive Analytics Client Information and Client User Data that is maintained on Perceptive Analytics’ servers from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Examples of these security mechanisms include limited and password-protected access, high-security public/private keys, encryption on processed data, and SSL encryption to protect the transmission of data.
However, please keep in mind that no security system is impenetrable. It may be possible for third parties to intercept or access Perceptive Analytics Client Information and Client User Data in spite of these measures. Perceptive Analytics cannot guarantee the security of your information and cannot be held responsible for unauthorized access to Perceptive Analytics client accounts.
How to Contact Us
Perceptive Analytics Private Ltd.
Sy 91, Greenlands Colony,
We will use reasonable efforts to respond promptly, within 10-20 business days, to requests, questions or concerns you may have regarding access to Personally Identifiable Information about you that we have collected. We may contact you for follow up information.